1. Introduction
Welcome to the Privacy Policy of TruthPile. This Privacy Policy describes how Zhijiang Shifoudui Trading Co., Ltd., operating as TruthPile, collects, uses, discloses, and protects your personal information when you access or use our website located at https://www.truthpile.buzz and any related services, features, content, or applications we may offer (collectively, the Services). TruthPile is the developer name under which Zhijiang Shifoudui Trading Co., Ltd. provides computer systems design and related services within the Professional, Scientific, and Technical Services sector.
We are committed to safeguarding the privacy of every individual who interacts with our platform. This policy explains our practices regarding the collection and handling of information in a clear and transparent manner. By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of the Services immediately.
This policy applies to all users of the Services including visitors, registered users, clients, and any other individuals whose personal data we may process in the course of our business operations. We encourage you to review this policy periodically as it may be updated from time to time to reflect changes in our practices or applicable laws.
Our company is registered as Zhijiang Shifoudui Trading Co., Ltd., with a registered address at Group 1 Renheyuan Village, Gujiadian Town, Zhijiang - Yichang 443200, China (CN). For any questions regarding this Privacy Policy or our data processing activities, you may contact us at support@truthpile.buzz or by phone at +13375104290.
2. Information We Collect
We collect several categories of information to provide and improve our Services. The types of information we may collect include, but are not limited to, the following:
Personal Identification Information
When you interact with our Services, we may collect personal identifiers such as your full name, email address, telephone number, company name, job title, and physical mailing address. This information is typically provided by you when you fill out a contact form, subscribe to a newsletter, request a consultation, or otherwise communicate with us through the Services.
Technical and Usage Information
We automatically collect certain technical information when you visit our website. This includes your Internet Protocol address, browser type and version, operating system, device type, referral source, pages visited, time and date of visit, time spent on each page, and other diagnostic data. This information helps us understand how users engage with our Services and allows us to identify areas for improvement.
Communication Data
When you contact us via email, telephone, or through any contact form on our website, we collect the content of your communications, including any attachments you may send. We retain copies of all correspondence to ensure continuity in our business relationships and to maintain an accurate record of your preferences and requests.
Project and Business Information
If you engage our computer systems design or consulting services, we may collect information related to your business operations, technical infrastructure, project requirements, and other proprietary details necessary for us to deliver the agreed-upon services. This information is treated with the highest level of confidentiality.
Payment Information
In the course of providing paid services, we may collect billing information such as billing addresses, payment method details, and transaction records. Payment card details are processed by third-party payment processors and are not stored on our servers.
3. How We Collect Information
We collect information through various methods and channels, all of which are designed to be transparent and to respect your privacy expectations. The primary collection methods include:
Direct Collection from You
The majority of personal information we process is provided directly by you. This occurs when you fill out forms on our website, send us emails, participate in phone consultations, register for an account, or otherwise voluntarily submit information to us. You are under no obligation to provide any personal information, but certain features of the Services may be unavailable without it.
Automated Collection Technologies
As you navigate through and interact with our website, we use automatic data collection technologies to gather technical and usage information. These technologies include cookies, web beacons, server logs, and similar tracking mechanisms. Detailed information about our use of cookies is provided in the Cookies and Tracking Technologies section of this policy.
Third-Party Sources
In limited circumstances, we may receive information about you from third-party sources. These may include business partners, analytics providers, advertising networks, and publicly available databases. When we receive information from such sources, we take reasonable steps to ensure that the third party has obtained the information lawfully and has the right to share it with us.
4. Use of Collected Information
We use the information we collect for a variety of business purposes, all of which are designed to enhance your experience with our Services and to fulfill our contractual and legal obligations. These purposes include:
Service Delivery and Operations
We use your information to provide, maintain, and improve the Services you request. This includes processing inquiries, delivering computer systems design and consulting services, managing project workflows, and ensuring the technical functionality of our website and applications.
Client Communication
We use your contact information to respond to your inquiries, send service-related notifications, provide project updates, share relevant information about our Services, and communicate about any changes to our terms, conditions, or policies. We may also send periodic newsletters or promotional materials if you have opted in to receive such communications.
Personalization and Analytics
We analyze usage patterns and preferences to personalize your experience, understand how our Services are used, identify trends, and make data-driven decisions about product improvements. This analysis helps us allocate resources effectively and prioritize feature development based on actual user behavior.
Legal Compliance and Security
We process information as necessary to comply with applicable laws, regulations, and legal processes. We also use information to detect, prevent, and address fraud, security breaches, technical issues, and violations of our Terms of Service or other agreements.
Business Operations
We use aggregated and anonymized data for business intelligence, financial reporting, strategic planning, and evaluating the effectiveness of our marketing efforts. This data cannot reasonably be used to identify any individual.
6. Data Retention
We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. The specific retention period depends on the type of information and the purpose for which it was collected.
For client accounts and active projects, we retain information for the duration of the business relationship and for a reasonable period thereafter, typically up to seven years, to comply with legal, accounting, and tax obligations. Communication records, including emails and contact form submissions, are generally retained for a period of three years from the date of last interaction.
Technical and usage data that has been anonymized or aggregated may be retained indefinitely for analytical purposes, as such data can no longer be associated with an identifiable individual. When we no longer need to retain your personal information, we will securely delete or anonymize it in accordance with industry best practices.
7. Data Security
The security of your personal information is of paramount importance to us. We implement and maintain a comprehensive set of administrative, technical, and physical safeguards designed to protect your information against unauthorized access, disclosure, alteration, and destruction.
Our security measures include, but are not limited to: encryption of data in transit using industry-standard Transport Layer Security protocols, encryption of sensitive data at rest, regular security assessments and vulnerability testing, access controls and authentication mechanisms, employee training on data protection practices, and network monitoring and intrusion detection systems.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of your data. In the event of a data breach, we will promptly notify affected individuals and relevant regulatory authorities as required by applicable law.
You also play an important role in protecting your information. We encourage you to use strong passwords, keep your login credentials confidential, and notify us immediately if you suspect any unauthorized use of your account or any other breach of security.
8. Your Rights and Choices
Depending on your jurisdiction of residence, you may have certain rights regarding the personal information we hold about you. These rights may include:
Right to Access
You have the right to request a copy of the personal information we hold about you. Upon receiving a verified request, we will provide you with information about the categories and specific pieces of personal data we have collected, the purposes for which it is used, and the third parties with whom it has been shared.
Right to Rectification
If you believe that any personal information we hold about you is inaccurate, incomplete, or outdated, you have the right to request that we correct or update such information. We will make reasonable efforts to accommodate your request promptly.
Right to Deletion
You may request that we delete your personal information from our systems, subject to certain exceptions such as compliance with legal obligations or the establishment, exercise, or defense of legal claims. We will evaluate each deletion request on a case-by-case basis.
Right to Object and Restrict Processing
In certain circumstances, you may have the right to object to our processing of your personal information or to request that we restrict such processing. If you exercise this right, we will limit processing to storage only, unless an exception applies.
Right to Data Portability
Where applicable, you may request that we provide your personal information in a structured, commonly used, and machine-readable format, and you may request that we transmit this data directly to another data controller where technically feasible.
Marketing Communications
You may opt out of receiving promotional emails from us at any time by following the unsubscribe instructions included in each email or by contacting us directly. Please note that even after opting out, you may still receive transactional or administrative messages related to your account or ongoing projects.
To exercise any of these rights, please contact us using the details provided in the Contact Information section. We may need to verify your identity before processing your request and will respond within the timeframe required by applicable law.
10. Third-Party Services
Our Services may contain links to third-party websites, plugins, and applications that are not operated or controlled by us. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices.
We encourage you to review the privacy policies of every third-party website or service that you visit or interact with. This Privacy Policy applies solely to information collected by Zhijiang Shifoudui Trading Co., Ltd. through our own Services and does not extend to any external platforms.
We may use third-party analytics services such as Google Analytics to help us understand how our website is used. These services may collect information about your online activities over time and across different websites. Their data collection and processing practices are governed by their respective privacy policies.
11. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. Our primary operations are based in China, but we may utilize servers and service providers located in various countries around the world.
If you are located outside China and choose to provide information to us, please note that we transfer and process the data in China and other countries as necessary to provide our Services. By using our Services, you consent to the transfer of your information to our facilities and to those third parties with whom we share it as described in this Privacy Policy.
We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally. These safeguards include implementing standard contractual clauses, data processing agreements, and other measures recognized by applicable data protection laws.
12. Childrens Privacy
Our Services are not intended for or directed at children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that a child under the age of 16 has provided us with personal information, we will take immediate steps to delete such information from our records.
If you are a parent or legal guardian and believe that your child has provided us with personal information without your consent, please contact us at support@truthpile.buzz. We will promptly investigate the situation and, if confirmed, delete the information from our systems.
We comply with applicable laws regarding the collection of information from minors, including the Childrens Online Privacy Protection Act where applicable. Our Services are designed for business professionals and organizations engaged in the Professional, Scientific, and Technical Services sector.
13. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, operational requirements, or legal obligations. When we make material changes, we will revise the effective date at the top of this page and notify you through a prominent notice on our website or by sending you a direct communication where appropriate.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Services after any modifications to this Privacy Policy constitutes your acknowledgment of the changes and your agreement to be bound by the revised policy.
If we make changes that we determine to be material, we will provide at least thirty days notice before the changes take effect, where required by applicable law. During this notice period, you will have the opportunity to review the changes and decide whether to continue using our Services.
14. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please do not hesitate to contact us using the information below. We are committed to addressing your inquiries promptly and transparently.
Company Name: Zhijiang Shifoudui Trading Co., Ltd.
Developer Name: TruthPile
Registered Address: Group 1 Renheyuan Village, Gujiadian Town, Zhijiang - Yichang 443200, China (CN)
Email: support@truthpile.buzz
Phone: +13375104290
Website: https://www.truthpile.buzz
We aim to respond to all privacy-related inquiries within thirty business days. If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.
15. Governing Law
This Privacy Policy and any disputes arising out of or related to it shall be governed by and construed in accordance with the laws of the Peoples Republic of China, without regard to its conflict of law provisions. Any legal action or proceeding relating to this Privacy Policy shall be instituted in the competent courts of Yichang, Hubei Province, China.
Notwithstanding the foregoing, if you are a resident of a jurisdiction that provides additional privacy rights by law, such as the European Union, the United Kingdom, California, or other jurisdictions with comprehensive data protection regulations, we will comply with those applicable laws to the extent they govern our processing of your personal information.
Our failure to enforce any right or provision of this Privacy Policy shall not be considered a waiver of those rights. If any provision of this Privacy Policy is held to be invalid or unenforceable by a court, the remaining provisions shall remain in effect.
16. Additional Disclosures for Specific Jurisdictions
European Economic Area and United Kingdom
If you are located in the European Economic Area or the United Kingdom, our legal basis for collecting and using your personal information depends on the type of information and the context in which we collect it. We generally process personal information only where we have your consent, where we need the information to perform a contract with you, where the processing is in our legitimate interests and is not overridden by your data protection rights, or where we have a legal obligation to do so.
You have the right to lodge a complaint with a supervisory authority in your country of residence if you believe that our processing of your personal information violates applicable law. We would, however, appreciate the opportunity to address your concerns directly before you approach a supervisory authority.
California Residents
Under the California Consumer Privacy Act, California residents have specific rights regarding their personal information, including the right to know what personal information is being collected, the right to request deletion of personal information, the right to opt out of the sale of personal information, and the right to non-discrimination for exercising these rights. As noted in this policy, we do not sell personal information as that term is defined under applicable law.
To exercise any of the rights described in this section or to request further information about our data practices, please contact us using the details provided in the Contact Information section above.
Other Jurisdictions
If you reside in a jurisdiction with specific privacy requirements not addressed above, please contact us for information about our compliance with the laws applicable to your jurisdiction. We are committed to continuous improvement of our privacy practices to meet evolving global standards for data protection.